Why is it, when I go shopping, the cashier will not give me the purchased items until I complete a personal questionnaire? I went to the craft store last week and had two items to buy, but before the clerk would let me leave she peppered me with questions.
“Did you find everything you were looking for?”
“No.”
“Oh, that is too bad. Well what did you not find?”
“Just a thing for my sister.”
“Would you like me to special order it for you?”
“No.”
“Ok. Well will this be all then?”
“Yes.”
“Cash or charge?”
“Cash.”
“Would you like a bag?”
“Yes.”
“Can I get your zip code?”
“Um ok.”
“Would you like to be added to our preferred customer list?”
“No.”
“It will only take a second, you just need to fill out a short form. Are you sure?”
“I really don’t want to.”
“Ok, well would like to be added to our email list? We can send you coupons and sales announcements.”
“No thanks.”
“Have you heard about our facebook page? If you visit our FB page you can get $5 off of your next purchase.”
“Ok.”
“Would you like to get one of our credit cards today? If you do you will save 10% on today’s purchase.”
“My total is $4.80 today. I wouldn’t even save two quarters.”
The clerk stares blankly.
“No.”
“Ok, I guess you are all set then. On your receipt you have a chance to win a $500 gift card just for filling out a survey. Would you like the receipt with you or in the bag?”
“In. The. Bag.”
“And . . .”
“Shhhhhh. No more questions.”
“But . . .”
“Zip it. Now here is how this is gonna go down. I am taking my items and I am leaving the store. And there had better not be anyone following me. Now, hand me the bag nice and slow and no one gets hurt.”
I know, I know, I know, it is their job. All these stores are trying to make money and improve the customer experience. Well how about they just sell stuff I need and let bygones-be-bygones? Why is every purchase tracked and monitored and categorized and analyzed and tallied to death? Just because I buy this item, does not mean I will want the other item you suggested and texted, emailed, couponed, cataloged or otherwise notified me about! I am a complex woman! You cannot predict the future based upon my past purchases . . . I don’t think.
Because of this type of salesmanship I am currently on the lam from Pottery Barn. That is right, Pottery Barn is stalking me. The trouble started with one free gift card from the credit card people, “Based on your shopping habits we thought you would enjoy a gift card to Pottery Barn.”
If you are unfamiliar with Pottery Barn, or PB, let me just say. It is like Crack to middle-aged white women. And no matter how much of it I have, it is never enough. First I bought a bench, which was no big thing because I needed one. Then I bought a lamp which was not a problem, because who wouldn’t need more lamps, right? Next it was a blanket and some decorative throw pillows, which concerned me, but I was still of the mind that I ‘could stop anytime I wanted to.’ But one thing led to another and now, I am a full-fledged addict.
I personally blame PB because they pursued me like a rabid-dog. After my first purchase it was a catalog here, a catalog there. Next thing I know it is PB kids, then PB teen, then PB Dorm, then West Elm and Restoration Hardware and Ballard Designs. The list goes on and on. The catalogs have taken over my life and they know how to pinpoint my interests so well that I can’t just throw them away. Why not IKEA? I can resist IKEA.
PB has their grubby little hands in everything. They are like Oprah, only not gender-specific and not on TV. You get my point. I have tried to warn people about this phenomenon but no one will listen. My husband, AKA: the enabler, even takes me shopping at PB.
Me: Oh, how I love the smell of aged hardwood and fine veneers.
Hubs: It looks old.
Me: It is distressed.
Hubs: Me too, about the price of buying new stuff that looks old.
Me: It is artistic.
Hubs: No, its not.
Me: I can’t talk to you.
Hubs: Ok. I am totally fine with that.
It is not just PB though. Other stores are stalking me too. They gather info about me and they use it against me. But that is not the worst part, the most horrific thing is they “tell specially selected third parties” and next thing you know, it is a consumer firestorm.
Hubs: You cannot “go postal” on clerks at the GAP just for asking for your email address.
Me: Did you see how tenacious they were? I didn’t think we would make it out of their alive. I thought I was gonna have to cut them with my credit card!
Hubs: Um, I guess I missed it.
Me: I know you don’t believe me, but it is a conspiracy.
Hubs: Getting emailed coupons is a conspiracy?
Me: Yes! First it is the GAP, next thing you know it is Old Navy, then Macy’s and Banana Republic and Nordstroms. You do not want me to get coupons for Nordstroms.
Hubs: You lost me at the conspiracy thing.
Me: I get an email from Williams-Sonoma every single day! Taunting me with sales and specials and free shipping. The Pro-flowers people called me last week, twice! I cannot handle the pressure.
Hubs: Have you gotten any coupons from the Prozac people? Those might come in handy.
So, I have decided I am the master of my fate and I am going to take action. I am quitting. That is right. Cold-turkey. Those marketers can try all they want, but I am on to them and their sadistic plot to get me to buy more stuff. I am strong and like that one bumper sticker said, “just because you are paranoid doesn’t mean people aren’t after you.”
“Hey Mom, the mail came.”
“Anything good?”
“Just bills and, like, fifty catalogs.”
Showing posts with label Cashiers. Show all posts
Showing posts with label Cashiers. Show all posts
Friday, August 5, 2011
Friday, June 19, 2009
Movie Madness
I don’t like to criticize, but . . . I am going to anyway. The entertainment industry has gotten out of hand. Each movie or show that comes out costs more and more money to produce. Movie stars are getting paid more for a few months of work than my whole neighborhood would make in a lifetime. I don’t really care how much movie stars get paid, except that they pass those costs onto the consumer. And by the consumer, I mean me. I am not made of money. Jelly donuts maybe, but not money. The truth is I don’t even have any money. Unless you count the 18 pounds of change that has collected in the bottom of my purse, I am penniless.
The recession hit me hard. It was so bad I had to give up shopping at the dollar store. Not because I didn’t have any dollars, they just told me I couldn’t shop there anymore. Some outrageous rule about not opening and using deodorant in the store and putting it back on the shelf. I don’t get it. Product testing, hello. Anyway, most everyone has been somehow impacted by the recession. The only ones not affected by the recession are Bill and Gates. No, not Bill Gates. My Uncle Bill and his cousin Russell Gates, they work in the printing department at the U.S. Treasury. All the rest of us cannot afford to do fun things like go to the movies, who has that kind of money?!
In my family, we reserve high dollar amounts for silly things, like food and shelter not completely unnecessary things like movies. Incidentally, that is the number one reason that they don’t take checks at the cinema, most people don’t keep that much money in their checking accounts. I am afraid to even go near the theater. Anyone seeing me go up to pay for a ticket knows that I am carrying at least a thousand dollars of hard cash on my person and that is just to cover admission. A professional mugger would make a killing if he just stood outside in the parking lot; he could rob a few people and call it a night after only working an hour. It wouldn’t be a bad gig, especially on weekends with the matinee crowd. Hey that gives me an idea . . .
No, not that idea! Stick with me people. Focus. I know how we can afford to go to the movies. As with all of my ideas it is a very simple premise, we just need to put a plasma donation center on one side of the theater and an organ harvesting center on the other. Can’t afford Milk Duds? That is ok; your body automatically makes something that you can sell!
“Mom, can we get popcorn this time?”
“Well, I don’t know honey. We already took out a second mortgage on the house and I don’t have any more cash.”
“Pleeeeaaase Mom!”
“I am not sure sweetie. Why don’t you go ask your father?”
“Where is he?”
“He is at the blood clinic.”
“Where, I don’t see him?”
“Look through that window. See he is lying on the table.”
“Where?”
“He is in between the man with no arms and the man with no legs.”
“Wow, he looks different through the glass. He is so pale.”
“Yeah, that is how you can tell they are almost through with him.”
“What should I say when I ask him?”
“Just ask him if he really needs that other kidney.”
Ok, so maybe that idea still needs some tweaking but there are more where that came from. Another idea I came up with is the black-market candy sales business. I could sell generic candy inside the theatre, I would only have to unload enough to cover my costs. However, it is dark in there and people don’t always know what they are getting, so a hefty profit is almost guaranteed. If you see someone wearing a trench coat in the middle of summer, and they appear to make a lot of noise when they walk, slip me a fiver and I will give you some ‘Malted-Milk-Duds’ and some ‘M & N’s. Or maybe you would prefer some ‘Crimson Vine Licorice’ or some ‘Mike & Spike’s. However, use caution when opening our sodas, the ‘psssshh’ sound tends to alert security. They have a vest and a little rolling floor sweeper thingy, they mean business. Other than their militant rules, I feel sorry for them. You can tell a job has little upward mobility when they won’t even let you use a real vacuum.
Honestly, I don’t even know why I would want to go the movies anyway. Between hogging the armrest, kicking the backs of the seats and talking over the actors, it isn’t as relaxing as other people make it out to be. It makes me tired; I don’t normally do that much activity in a day. Plus, it is a workout climbing over all those other people in the row just to get to the bathroom. And don’t even suggest not doing that. I tried it once, and let’s just say those ushers get very nosey about puddles under the seats. “Is this what I think it is?!” “Did you do this?!” “What is the matter with you?!” Too many questions. I paid to watch a movie, not get the third degree.
See how hard it is to go to the movies? Is it fair that I have to follow all these rules and they can charge exorbitant prices and make me watch whatever garbage they put out and I have no recourse? It is not right. Anywhere else, if you are not satisfied with the product you return it to the store. You raise a fuss, you demand your money back, you scream for a manager, you stand up for your rights, you use force if necessary, you get tasered! Ok, so except for that last part, it is a good system. Why not use it at the movies too?
Me: Yes, I just saw your latest movie “Return of the Swamp Thing” and I am totally dissatisfied. Them: So?
Me: I want my money back.
Them: What?
Me: It was no good. I was not moved to a single involuntary emotional reaction. I did not learn anything. There was no moral. Oh, and the popcorn was stale.
Them: What do you want me to do about it?
Me: I want my money back.
Them: Uh, no.
Me: But it stunk. It was a terrible movie. I want my money back. And I want to be reimbursed for my time.
Them: Lady, are you crazy?! Did you not see the movie previews? Of course it stunk. The posters weren’t even any good. I had to have the snack-bar guy photo-shop them just to make them look better.
Me: I am sorry about that, but I am still upset about this. Don’t you want to keep your customers happy?
Them: I would love to. But since they put in the Plasma Center and the Organ Center next door I have had to invest a ton of money in handi-capable services. Like extra wheelchair spaces, IV hook-ups, staff nurses, and a defibrillator. I had a guy code last week; and I can tell you that ambulances are not good for business. I can’t afford to give you a refund. On top of that, candy sales are way down and if things don’t pick up I may go out of business all together.
Me: Um, you know what? Never mind. I can be the better person here. It is just a few dollars after all. So I will just be on my way.
Them: Hey you dropped something, it fell out of your coat. Is that a generic peanut butter cup?! SECURITY!!!
The recession hit me hard. It was so bad I had to give up shopping at the dollar store. Not because I didn’t have any dollars, they just told me I couldn’t shop there anymore. Some outrageous rule about not opening and using deodorant in the store and putting it back on the shelf. I don’t get it. Product testing, hello. Anyway, most everyone has been somehow impacted by the recession. The only ones not affected by the recession are Bill and Gates. No, not Bill Gates. My Uncle Bill and his cousin Russell Gates, they work in the printing department at the U.S. Treasury. All the rest of us cannot afford to do fun things like go to the movies, who has that kind of money?!
In my family, we reserve high dollar amounts for silly things, like food and shelter not completely unnecessary things like movies. Incidentally, that is the number one reason that they don’t take checks at the cinema, most people don’t keep that much money in their checking accounts. I am afraid to even go near the theater. Anyone seeing me go up to pay for a ticket knows that I am carrying at least a thousand dollars of hard cash on my person and that is just to cover admission. A professional mugger would make a killing if he just stood outside in the parking lot; he could rob a few people and call it a night after only working an hour. It wouldn’t be a bad gig, especially on weekends with the matinee crowd. Hey that gives me an idea . . .
No, not that idea! Stick with me people. Focus. I know how we can afford to go to the movies. As with all of my ideas it is a very simple premise, we just need to put a plasma donation center on one side of the theater and an organ harvesting center on the other. Can’t afford Milk Duds? That is ok; your body automatically makes something that you can sell!
“Mom, can we get popcorn this time?”
“Well, I don’t know honey. We already took out a second mortgage on the house and I don’t have any more cash.”
“Pleeeeaaase Mom!”
“I am not sure sweetie. Why don’t you go ask your father?”
“Where is he?”
“He is at the blood clinic.”
“Where, I don’t see him?”
“Look through that window. See he is lying on the table.”
“Where?”
“He is in between the man with no arms and the man with no legs.”
“Wow, he looks different through the glass. He is so pale.”
“Yeah, that is how you can tell they are almost through with him.”
“What should I say when I ask him?”
“Just ask him if he really needs that other kidney.”
Ok, so maybe that idea still needs some tweaking but there are more where that came from. Another idea I came up with is the black-market candy sales business. I could sell generic candy inside the theatre, I would only have to unload enough to cover my costs. However, it is dark in there and people don’t always know what they are getting, so a hefty profit is almost guaranteed. If you see someone wearing a trench coat in the middle of summer, and they appear to make a lot of noise when they walk, slip me a fiver and I will give you some ‘Malted-Milk-Duds’ and some ‘M & N’s. Or maybe you would prefer some ‘Crimson Vine Licorice’ or some ‘Mike & Spike’s. However, use caution when opening our sodas, the ‘psssshh’ sound tends to alert security. They have a vest and a little rolling floor sweeper thingy, they mean business. Other than their militant rules, I feel sorry for them. You can tell a job has little upward mobility when they won’t even let you use a real vacuum.
Honestly, I don’t even know why I would want to go the movies anyway. Between hogging the armrest, kicking the backs of the seats and talking over the actors, it isn’t as relaxing as other people make it out to be. It makes me tired; I don’t normally do that much activity in a day. Plus, it is a workout climbing over all those other people in the row just to get to the bathroom. And don’t even suggest not doing that. I tried it once, and let’s just say those ushers get very nosey about puddles under the seats. “Is this what I think it is?!” “Did you do this?!” “What is the matter with you?!” Too many questions. I paid to watch a movie, not get the third degree.
See how hard it is to go to the movies? Is it fair that I have to follow all these rules and they can charge exorbitant prices and make me watch whatever garbage they put out and I have no recourse? It is not right. Anywhere else, if you are not satisfied with the product you return it to the store. You raise a fuss, you demand your money back, you scream for a manager, you stand up for your rights, you use force if necessary, you get tasered! Ok, so except for that last part, it is a good system. Why not use it at the movies too?
Me: Yes, I just saw your latest movie “Return of the Swamp Thing” and I am totally dissatisfied. Them: So?
Me: I want my money back.
Them: What?
Me: It was no good. I was not moved to a single involuntary emotional reaction. I did not learn anything. There was no moral. Oh, and the popcorn was stale.
Them: What do you want me to do about it?
Me: I want my money back.
Them: Uh, no.
Me: But it stunk. It was a terrible movie. I want my money back. And I want to be reimbursed for my time.
Them: Lady, are you crazy?! Did you not see the movie previews? Of course it stunk. The posters weren’t even any good. I had to have the snack-bar guy photo-shop them just to make them look better.
Me: I am sorry about that, but I am still upset about this. Don’t you want to keep your customers happy?
Them: I would love to. But since they put in the Plasma Center and the Organ Center next door I have had to invest a ton of money in handi-capable services. Like extra wheelchair spaces, IV hook-ups, staff nurses, and a defibrillator. I had a guy code last week; and I can tell you that ambulances are not good for business. I can’t afford to give you a refund. On top of that, candy sales are way down and if things don’t pick up I may go out of business all together.
Me: Um, you know what? Never mind. I can be the better person here. It is just a few dollars after all. So I will just be on my way.
Them: Hey you dropped something, it fell out of your coat. Is that a generic peanut butter cup?! SECURITY!!!
Saturday, March 14, 2009
Conjunctivitis Bananas
I think that most clerks and cashiers at the grocery store hate me. I don’t know why it is, but I have mostly come to terms with it. When I go to the grocery store I stick with cashiers I am familiar with, if possible. I don’t care if there are 40 people in the line, I select a clerk that I know isn’t going to throw my eggs down the conveyor belt or smack gum and roll their eyes at me.
Once, my husband convinced me to go through the express lane with an untested clerk because we were only purchasing two items. I was reticent, but I gave in. I had high hopes for this new clerk because she was youthful and fresh-faced and smiled at each customer. I first noticed something amiss when she spoke to the customer in front of me. I couldn’t quite put my finger on what was wrong until she rang up my purchases. The total was $4.87 but what she said was, “Fo Abee Sebum, Pees.”
“Pardon me?”
“Aye Sethd, Fo Abee Sebum,” she repeated while spraying me with spittle.
I stared at her blankly, still unsure of what she said and wondering what to do next.
That was when my husband jumped in with a five-dollar bill while I wiped saliva off my face and purse. It was when she handed him the change and said, “Hab a nithe day” that I noticed her pierced and swollen tongue.
I understand the challenges of a new piercing; the redness, the inflammation, the pain, the fear of being choked to death by your own engorged appendage . . . all I am saying is, if you can’t be understood, or speak without showering your audience with discharge, you might consider piercing some other body part, like an eyebrow, for instance.
Like I was saying, I think it is better to go with the evil that is known. Every time I deviate from my regular clerk or attendant I ask God why he is punishing me? Once when I was in a hurry, I selected what I thought was a short lane at a local grocery store.
As luck would have it, not only had the printer run out of paper, but it was shift change time. So as the one cashier was changing the register tape, her replacement came up rubbing her itchy, swollen, and oozing eye and said six words I will never forget: “I think I have pink eye.”
I had a backlog of customers behind me and one in front of me, and was therefore trapped. My urge was to grab my groceries and run, but I was stuck in the narrow lane and couldn’t have escaped without trampling innocent bystanders.
“Maybe its allergies,” the first clerk said.
“Yeah, but it really itches. And something is coming out of it.”
“That is too bad. Have to tried eye drops?”
“Yeah, but now I think my other eye is swelling up too.”
Aaaaack! My brain was in panic mode as I prayed that the first cashier would stay on until after my provisions were rung up and that the second cashier would go nowhere near my perishables.
“Well, the tape is all ready to go. Let me look at your eye. Oooh, it is red and gummy. You should see a doctor.”
“Yeah, maybe after work today. I wouldn’t want to hold up the line. Ha ha ha.”
Then ‘typhoid Mary’ grabbed my bananas and started to scan them. I am a germaphobe and don’t like viruses on my fruits, I consider it a matter of personal taste. That is why my motto is: stick with the cashier you know. And, if all else fails, it might be time to plant a garden.
Once, my husband convinced me to go through the express lane with an untested clerk because we were only purchasing two items. I was reticent, but I gave in. I had high hopes for this new clerk because she was youthful and fresh-faced and smiled at each customer. I first noticed something amiss when she spoke to the customer in front of me. I couldn’t quite put my finger on what was wrong until she rang up my purchases. The total was $4.87 but what she said was, “Fo Abee Sebum, Pees.”
“Pardon me?”
“Aye Sethd, Fo Abee Sebum,” she repeated while spraying me with spittle.
I stared at her blankly, still unsure of what she said and wondering what to do next.
That was when my husband jumped in with a five-dollar bill while I wiped saliva off my face and purse. It was when she handed him the change and said, “Hab a nithe day” that I noticed her pierced and swollen tongue.
I understand the challenges of a new piercing; the redness, the inflammation, the pain, the fear of being choked to death by your own engorged appendage . . . all I am saying is, if you can’t be understood, or speak without showering your audience with discharge, you might consider piercing some other body part, like an eyebrow, for instance.
Like I was saying, I think it is better to go with the evil that is known. Every time I deviate from my regular clerk or attendant I ask God why he is punishing me? Once when I was in a hurry, I selected what I thought was a short lane at a local grocery store.
As luck would have it, not only had the printer run out of paper, but it was shift change time. So as the one cashier was changing the register tape, her replacement came up rubbing her itchy, swollen, and oozing eye and said six words I will never forget: “I think I have pink eye.”
I had a backlog of customers behind me and one in front of me, and was therefore trapped. My urge was to grab my groceries and run, but I was stuck in the narrow lane and couldn’t have escaped without trampling innocent bystanders.
“Maybe its allergies,” the first clerk said.
“Yeah, but it really itches. And something is coming out of it.”
“That is too bad. Have to tried eye drops?”
“Yeah, but now I think my other eye is swelling up too.”
Aaaaack! My brain was in panic mode as I prayed that the first cashier would stay on until after my provisions were rung up and that the second cashier would go nowhere near my perishables.
“Well, the tape is all ready to go. Let me look at your eye. Oooh, it is red and gummy. You should see a doctor.”
“Yeah, maybe after work today. I wouldn’t want to hold up the line. Ha ha ha.”
Then ‘typhoid Mary’ grabbed my bananas and started to scan them. I am a germaphobe and don’t like viruses on my fruits, I consider it a matter of personal taste. That is why my motto is: stick with the cashier you know. And, if all else fails, it might be time to plant a garden.
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